For Patients & Customers

For Patients & Customers

Visitor Information

VISITING HOURS

Medical/Surgical/Oncology
6:00 a.m. to 10:00 p.m.

Intensive Care Unit
Immediate Family Only

The Birth Place
2:00 p.m. to 4:00 p.m. and 7:00 p.m. to 9:00 p.m.
Fathers, siblings, and grandparents welcome anytime

The Children’s Center
6:00 a.m. to 10:00 p.m.

Psychiatry Center:
Adult Visiting Hours
Weekdays, Monday – Friday:
3:30 p.m. – 4:30 p.m. & 7:00 p.m. – 9:00 p.m.
Weekends, Saturday & Sunday:
1:30 p.m. – 4:30 p.m. & 7:00 p.m. – 9:00 p.m.
Please leave purses, bags, cigarettes, lighters at home or in your car.

Child and Adolescent Psychiatry
Weekdays, Monday – Friday:
3:30 p.m. – 4:30 p.m. & 7:00 p.m. – 9:00 p.m.
Weekends, Saturday & Sunday:
1:30 p.m. – 4:30 p.m. & 7:00 p.m. – 9:00 p.m.
Please leave purses, bags, cigarettes, lighters at home or in your car.

VISITOR INORMATION

Pastoral Care
Our chaplains, seek to bring comfort, reconciliation, ethical guidance, spiritual care, and hope to patients, families, visitors and staff. A Chaplain is available at any time.

Café Etc.
Café Etc. offers salads, sandwiches either fresh or grilled, pastries, desserts, coffees and espresso beverages in leisurely ambiance. Café Etc. is open Monday thru Friday and is located on the first floor near the Broadway entrance and ER.

Cafeteria
The cafeteria offers breakfast, lunch and dinner with a salad bar, sandwiches, food from the grill and desserts. The cafeteria is located near the lobby on the first floor and is open:

  • Breakfast 6:30 A.M. to 10:00 A.M.
  • Lunch 10:30 A.M. to 1:30 P.M.
  • Dinner 4:30 P.M. to 7:30 P.M.

Solarium/Meditation Room
The Solarium/Meditation Room is designed to promote the well-being of patients, family members, friends and staff and to accommodate multiple spiritual practices. The room, on first floor next to the cafeteria, may be reserved by contacting Pastoral Care at ext. 7661.

Chapel
Mass is offered M-F at 7:45 am.; Saturday at 11:30 a.m. and Sunday at 8:15 a.m. at the Medical Center’s Chapel, located near the lobby on the first floor and can be viewed on Channel 24.

Wireless Internet
Patients and guests of the medical center can access the Internet from personal laptops via a wireless connection. Ask staff for password access. Free patient web pages also are available for patients needing to communicate treatment updates to family and friends. Visit www.st.alexius.org and click on the Patient Web Page icon.

Gift Shop
The St. Alexius gift shop is open:

  • Monday through Thursday 9 a.m. – 7:30 p.m.
  • Friday 9 a.m. – 6 p.m.
  • Saturday and Sunday 1-4 p.m.

The gift shop is located near the lobby on the first floor.

Customer Service Line
St. Alexius is committed to meeting patient expectations for good care. If we are not meeting your expectations, please share your concerns with staff or supervisors. If you feel the response to your concerns has been inadequate, please call the Customer Service Line, 5566, from the telephone in your room.

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